Case Studies

Take a look through some of our most recent incentive and loyalty projects.

Latest Case Studies

West Fraser

West Fraser are a large lumber manufacturer with more than 60 facilities around the world and Loyalty Works have the pleasure of working alongside them to promote their business.

Categories: B2C and Customer engagement.


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Wella Store

Wellastore is an online store (owned by Wella) dedicated to delivering hundreds of Wella products to thousands of independent and freelance customers across the hair and beauty industry.

Categories: B2B.


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Wella Red

If you’re familiar with the hair industry, it’s likely that you’ll know about Wella. They have a portfolio of iconic professional and retail hair, nail, and cutting-edge beauty tech brands such as OPI and GHD.

Categories: B2C and Customer engagement.


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Marshalls

Marshalls is a UK based manufacturer of stone and concrete hard landscaping products, supplying construction branches all over the UK.

Categories: B2B, B2C and Customer engagement.


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Kao Salon Alliance

Kao has over 33,000 employees working across four business fields: Hygiene and Living Care, Health and Beauty Care, Life Care, and Cosmetics. Kao create products that enrich the lives of consumers

Categories: B2B and Customer engagement.


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IBMG

Independent Builders Merchant Group (IBMG) approached Loyalty Works to help them drive customer retention and improve acquisition through loyalty and rewards.

Categories: B2B, B2C and Customer engagement.


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Superdry plc

Superdry is a household name when it comes to UK fashion, boasting more than 500 stores worldwide. They recently tasked us with developing a short-term tactical campaign.

Categories: B2C and Customer engagement.


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Gamification

An award-winning insurance company approached us to create an engaging and exciting Christmas customer retention and reward programme for the broker channel sales network.

Categories: B2B and Gamification.


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Customer Rewards

An online betting operator approached us to deliver a simple online solution for their players to access customer rewards and gifts for loyalty and engagement.

Categories: B2C, Customer engagement and rewards.


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Driving Customer Spend

Our client approached us to produce a loyalty programme that helped with increasing spend, growth and profit from their low to medium spending accounts.

Categories: B2C and Customer engagement.


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Rewards Fulfilment

One of the world’s largest agricultural materials suppliers approached us to assist with rewarding this network for their loyalty.

Categories: B2B.


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Customer Retention

A leading national builders merchant approached us to help them drive customer retention and improve acquisition through loyalty and rewards, working across three of their brands.

Categories: B2C and Customer engagement.


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